Varsity Cycle . 2601 N Federal Highway . Fort Lauderdale . FL 33306 . USA Phone: 954-667-1500 . Fax : 954-561-0235 Returns Policy: We will pay freight on defective items. Electrical products are non-returnable and there is a 20% Restocking fee on all other returns. You must contact us at 954-667-1500 for Return Authorization, otherwise products will not be accepted.